Your personal data security and privacy are our highest priorities. Learn how ho778 collects, uses, and protects your information.
Last Updated: 1 January 2026ho778 ("we," "us," or "our") operates the online betting and casino platform available at https://ho778.cam. We are committed to protecting the privacy and security of our users' personal information in accordance with international data-protection standards, including GDPR principles, even though our operations are based offshore.
This Privacy Policy explains what personal data we collect from users in Indonesia and other jurisdictions where we operate, how we use that data, who we share it with, and what rights you have regarding your personal information. By registering an account on ho778, making a deposit, placing a bet, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described herein.
The data controller responsible for your personal information is the offshore entity that operates ho778 under an international gaming license. For the purposes of this Privacy Policy, the data controller is:
We act as the data controller, determining the purposes and means of processing your personal data. Where we engage third-party service providers (payment processors, game studios, identity-verification vendors), those providers act as data processors under our instruction and are bound by confidentiality agreements.
ho778 collects the following categories of personal data from users:
KYC data is collected to comply with international Anti-Money Laundering (AML) regulations and to prevent fraud, identity theft, and underage gambling.
We do not store full credit or debit card numbers on our servers. Card payments (if offered) are processed via PCI-DSS compliant third-party payment gateways that tokenize card data.
This data is collected to administer your account, process your bets, calculate your winnings, detect fraudulent or abusive behavior, and comply with regulatory reporting requirements.
Communications data is retained to improve customer service quality, resolve disputes, and train support staff.
ho778 processes your personal data for the following purposes:
Under GDPR principles (which we voluntarily follow even though we are based offshore), we rely on the following legal bases for processing your personal data:
ho778 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We do, however, share your data with the following categories of third-party service providers under strict contractual obligations:
We share your bank account number, e-wallet details, and transaction amounts with Indonesian payment gateways and financial institutions (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, etc.) to process your deposits and withdrawals. These providers are bound by their own privacy policies and Indonesian banking-secrecy laws.
Your KTP data and selfie photo may be processed by third-party KYC verification services that use facial-recognition and document-authentication technology. These vendors act as data processors under our instruction and are contractually required to delete your biometric data after verification is complete.
When you play a slot game from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, or another game studio, your username, bet amounts, and game-session data are shared with that studio's platform. Game studios use this data to deliver the game experience and calculate RTPs, but they do not have access to your KTP, bank details, or contact information.
ho778's platform is hosted on secure cloud servers. Our hosting providers have physical access to encrypted server data but are contractually prohibited from accessing or processing user data except as necessary for infrastructure maintenance.
We may disclose your personal data to law enforcement, gaming regulators, or other governmental bodies if required by law, court order, or regulatory demand. We will comply with lawful requests but will not voluntarily disclose user data without legal compulsion.
ho778 retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal and regulatory obligations:
After the applicable retention period expires, we securely delete or anonymize your personal data using industry-standard methods (overwriting, cryptographic erasure).
ho778 employs a multi-layered security framework to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
All ho778 employees and contractors undergo mandatory data-protection training and sign confidentiality agreements. Violations of data-protection policies result in disciplinary action, including termination.
Under international data-protection principles, you have the following rights regarding your personal data. Indonesian users may exercise these rights even though ho778 is based offshore:
You may request a copy of all personal data we hold about you. We will provide this data in a structured, commonly used, machine-readable format (e.g., PDF, CSV) within 30 days of your request.
If any of your personal data is inaccurate or incomplete, you may request that we correct or update it. You can update some fields (email, phone number, bank details) directly in your Account dashboard.
You may request deletion of your personal data. However, this right is limited by our legal obligations to retain transaction records for AML compliance (7-year retention period). After closure, we will anonymize your data where deletion is not possible.
You may request that we limit how we use your data (e.g., suspend marketing communications, disable behavioral analytics). This does not prevent us from processing data necessary to deliver the core service (account management, payment processing).
You may request a copy of your data in a portable format to transfer to another service provider.
You may object to processing based on legitimate interest (e.g., fraud detection, marketing). We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
For processing based on consent (marketing emails, non-essential cookies), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
ho778 uses cookies (small text files stored on your device) and similar tracking technologies to enhance your user experience, analyze traffic, and deliver personalized content.
We may use third-party analytics services (Google Analytics) that set their own cookies. These services are bound by their own privacy policies. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.
Most web browsers allow you to control cookies through browser settings. However, disabling essential cookies will prevent you from logging in or placing bets. You can manage non-essential cookies in your ho778 Account dashboard under "Privacy Settings."
ho778 is operated offshore, and your personal data may be transferred to, stored in, and processed in countries outside Indonesia, including jurisdictions that may not provide the same level of data-protection as Indonesian law (if Indonesian data-protection laws existed). However, we ensure that all international data transfers are protected by:
By using ho778, you acknowledge and consent to the cross-border transfer of your personal data as described.
ho778 strictly prohibits registration and use by persons under the age of 21 years. We do not knowingly collect personal data from minors. If we discover that a user is under 21, we will immediately suspend the account, refund any deposited funds (minus any winnings, which are forfeited), and delete the user's personal data.
If you are a parent or guardian and believe your child has registered on ho778, please contact us immediately at [email protected] with subject line "Underage Account Report." We will investigate and take corrective action within 24 hours.
ho778 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes (e.g., new data-sharing arrangements, changes in retention periods) will be communicated via email to all registered users at least 14 days in advance of taking effect.
The "Last Updated" date at the top of this page indicates when the most recent revision was published. Your continued use of the ho778 platform after the effective date of the revised Privacy Policy constitutes your acceptance of those changes. If you do not agree with the revised Privacy Policy, you must cease using the platform and request account closure.
For questions, requests, or complaints regarding this Privacy Policy or our data-protection practices, please contact:
We will respond to all privacy-related inquiries within 30 days. For urgent security matters (suspected data breach, unauthorized account access), contact us immediately via live chat.
The technical and organizational measures that keep your information secure.
All data transmitted between your browser and our servers is protected by bank-grade SSL/TLS encryption. Your KTP, bank details, and passwords are encrypted at rest.
Your KTP and identity documents are stored in encrypted databases with access limited to authorized compliance officers. Biometric data is deleted after verification.
We never sell, rent, or trade your email, phone number, or personal data to third parties. Your information is used solely to operate ho778 and comply with regulations.
Even though we operate offshore, Indonesian users enjoy GDPR-equivalent rights: access, rectification, erasure, portability, and the right to object to processing.
Transaction records and KYC documents are retained for 7 years to comply with international Anti-Money Laundering regulations, then securely deleted or anonymized.
Promotional emails require your explicit consent. Unsubscribe anytime via one click. Transactional emails (deposit confirmations, withdrawals) are not affected.
Contact our support team 24/7 to exercise your privacy rights or request a copy of your personal data.